Updated on 01/03/2025

Please note: there are no particular restrictions on the customer code format: it can contain digits, letters of the alphabet, be in EAN13 format or not.

Many tests have been successfully carried out using loyalty cards or membership cards from major retail chains.

Examples of customer codes:

  • TRS8896659134X
  • 93010011018520619

Adding a customer code

PrestaShop BO Customer Profile

A new "Customer code" field is available in the customer profile.

Simply type or scan the desired code and then save the customer profile.

(created WITHOUT override)

A new "Customer code" column is available in the Customers view to facilitate overall visibility and searches.

Simply type or scan the code in the header to search for a customer.

(created WITHOUT override)

POS Customer Profile

This same "Customer code" field is available in the POS customer profile.

Simply type or scan the desired code and then save the customer profile.

Identifying a customer using their code

After clicking the customer button in the POS:

Simply scan the customer's card on which the barcode is located for the customer to be identified with a single beep.

It is also possible to type the code in the search field and press Enter to get the same result.